Terms & Conditions

By accessing or using School Management System (the “platform”), operated by SchoolManagementServices, you agree to these terms. If you are using the platform on behalf of a school, you confirm that you are authorised to accept these terms for that school. If you do not agree, please do not use the platform.

The platform is provided to schools. A school's administrators create accounts for their staff, students and parents, and decide what each role can see and do. Accounts are for the person or school they were issued to and may not be shared or transferred.

Students are usually children. A student or parent account is created and managed by the school, and the school is responsible for the consents it needs from parents or guardians.

• Keep your password and one-time codes confidential; you are responsible for activity under your account.
• Give accurate information and keep it up to date.
• Tell us or your school immediately if you suspect unauthorised access to an account.
• Do not attempt to access data belonging to another user, class or school.

You agree not to:

• Use the platform for anything unlawful, or in a way that harms a student, parent or staff member.
• Upload content that is unlawful, abusive, defamatory, or that infringes someone else’s rights.
• Probe, scan or attempt to breach the security of the platform, or interfere with its normal operation.
• Copy, scrape, resell or attempt to reverse-engineer the platform or any part of it.
• Upload malicious code, or automate access in a way that degrades the service for others.

The records a school enters or uploads remain the school's. We use them only to provide the platform to that school and as described in our Privacy Policy. Each school's data is kept in its own separate database.

Schools are responsible for the accuracy of what they record, for who they grant access to, and for meeting the record-keeping obligations that apply to them.

School fees are set and collected by the school, not by us. The platform provides the means to view dues and to pay them online through a payment provider such as Razorpay. Card, UPI and net-banking details are entered on the payment provider's own checkout and are never stored by us.

Refunds and cancellations are handled by the school. The platform does not process automatic refunds back to a card or UPI account. If a payment is taken but cannot be applied to a fee record, it is flagged for the school's accountant to review, and any amount to be returned or adjusted is settled by the school directly — usually as a credit against future fees or an offline transfer. Raise any refund request with your school; we will assist the school with the transaction records it needs.

A payment is only confirmed once the payment provider reports it as successful. If an amount is debited but the payment is not confirmed, it is normally reversed by your bank or the provider; contact your school if it is not.

We work to keep the platform available and accurate, but we provide it on an “as is” and “as available” basis. Access may be interrupted for maintenance, upgrades, or reasons beyond our control such as network, hosting or payment-provider outages. Features may change or be withdrawn as the product develops.

To the extent permitted by law, SchoolManagementServices is not liable for indirect or consequential loss, loss of profits, or loss of data arising from use of the platform. Nothing in these terms excludes liability that cannot be excluded by law.

Decisions taken by a school — including attendance records, marks, fee amounts, disciplinary action and who may collect a student — are the school's responsibility, not ours.

We may suspend or terminate access to an account or a school's use of the platform if these terms are breached, if required by law, or if continued use would put other users' data at risk. A school may stop using the platform at any time; on termination, we will make its data available for export for a reasonable period before it is removed.

We may update these terms as the platform changes. The “Last updated” date at the top of this page reflects the version in force, and continuing to use the platform after a change means you accept the updated terms.

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute arising from them.

For questions about these terms, contact: